I purchased my BMW i3 in my home state of California on August 21, 2016. And between the purchase date and May 7, 2017, we experienced 3 episodes of sudden acceleration. All 3 episodes occurred split seconds before the car was to make a complete stop.
The 1st incident occurred when my husband was attempting to park the car in our driveway. The 2nd incident occurred just as I was coming to a complete stop at a traffic light, and the 3rd, just as I was parking the car against a street curb. The 3rd incident was the scariest because the sudden acceleration caused me to collide with my tall SUV, (but fortunately just on the tire) then the BMW hit the street curve, jumped over it, and finally came to a stop just inches away from striking my husband and our small dog.
I called my BMW dealer to pick up the car and they picked it up the following day. They called in a special team from New Jersey to inspect the vehicle. A few weeks later, the inspection team inspected the car and they informed me that they found nothing wrong with the vehicle. Dealer representatives then offered to spend some time with me to show me how to properly drive the car. I'm in my mid forties and I've been driving since I was a teenager. Until recently, I was a field engineer for 13 years during which time I drove various different vehicles to work sites scattered all over southern California. So I am used to driving different vehicles ranging from small hybrid SUV's, to large work vans, trucks, and even natural gas vehicles. So trust me .... I do not need driving lessons and I was furious after hearing their insulting suggestion. (I wonder if they would ever say something like that to a man?)
Anyway, I declined their offer to give me driving lessons and I refused to take the vehicle home with me because the car is just NOT SAFE.
The car has been at the dealer's car lot since May 8, 2017 and as I write this it is July 24, 2018. I have been making all the car payments and insurance payments even though the car is not in my possession. I had no choice because neither the dealer nor BMW would work with me and because I don't want to damage my credit.
I tried to persuade the dealer to swap my BMW i3 for a different model that was similarly priced, but when we worked out the numbers, my monthly payments were going to DOUBLE.
I offered to exchange my 9 month old BMW for one of their used "service loaners" but they were not interested. And after suggesting various fair and reasonable exchange deals I noticed that they wouldn't budge, so I offered to exchange my BMW i3 for another BMW i3 but that move would ALSO result in a DOUBLING of my monthly payments.
It became clear to me that the dealer was willing to accommodate me as long as I was willing to pay the equivalent of 2 car payments. Not very accommodating at all. So far this is how BMW has dealt with me.