connected services down?

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NHi3REx

Active member
Joined
Feb 6, 2015
Messages
35
Location
Southern NH
Is anyone else having problems with their connected services or iremote app?

On Friday I notice that after I sent a command to precondition my car, the app never showed the service as being completed and in turn locked me out of sending or scheduling anything thereafter. After trying to log out and back in, I found that the system wouldn't allow me to log back in. This lead to a call to SOS and they reset my account, but I still couldn't log in. Finally this morning, I called SOS back and was told the entire connected services system was down and they didn't know how long it would take to repair.
 
I have today only just got a password from BMW for the I App, three weeks after delivery, I was informed this morning from my dealers i Genius that the Connected drive servers are being replaced and may go offline for up to 6 weeks. Info from Mondays UK meeting of i specialists. :cry:
 
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