BMW connected drive and my BMW app

[Peter Brewer]

Hi there
We have just purchased a 70 plate i3 and can't add the car to the My BMW app. The message says to go to My BMW messages in connected drive to view the code, to add it to the app, but I don't have the option of messages when I open the connected drive. Am I missing something? Do I need to activate something elsewhere?
Thanks for reading

 

[mojo]

This is mainly a US-based forum - not so many people here will know that a 70-plate car is one that was first registered in 2020. What you should find is that if you hit the Menu option on the controller and then select Connected Drive, the messages should appear under the BMWi Messages option. If you don't and you bought it from a dealer, it may be simplest just to ask them to resolve the issue for you. It's always (IMO) good to get dealers to do some work for their markup.

 

[Peter Brewer]

Thank you for your quick reply. There is no message option when I select Connected Drive. We have bought it from a dealer yes, and I mentioned it to the salesman yesterday, and he said that he would ask the service department on Monday morning. I was just trying to get ahead and sort it out myself lol. Thanks again for your reply. Much appreciated

 

[EvanstonI3]

The "messages" option in iDrive seems to appear and disappear at random for me. Does that help you? probably not but that's all I've got. Also signing up for Connected Drive stuff does not seem to work as well on the weekends for some reason and they do say it can take "up to 3 days" to be up and running when first signing up.

 

[Peter Brewer]

The "messages" option in iDrive seems to appear and disappear at random for me. Does that help you? probably not but that's all I've got. Also signing up for Connected Drive stuff does not seem to work as well on the weekends for some reason and they do say it can take "up to 3 days" to be up and running when first signing up.

Thank you. I will take a look tomorrow and see what happens. Hopefully the dealership will get in touch with me with a solution