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After pressing the SOS button, I was transferred to a BMW Genius who then transferred me to a BMW Concierge. The solution was to download a new update to my car's software. (ConnectedDrive-->Options-->Update.) Once the software was updated, I could once again communicate with me car. Thanks to...

I am in the USA

Thanks, but I can't find the web app. What's the URL?

Since my Android app updated itself on 31.01, it can no longer communicate to the car. It connects to the BMW server but then fails when it tries to send to the vehicle. I am also not getting any vehicle status updates. How to I restore communication?