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Thanks for the advices this helped me for the letter I made for my request.

My local BMW dealer fixed the problem, as they diagnosed, the glass wasn't in it's holder that was stuffed with old pieces of shattered glass and they also noticed that the glossy trim on the front edge of the glass was missing. (which will help me to prove to the German dealer that the problem was there prior to the delivery as zooming of the advertisement photos shows it was already missing)

Btw, I just noticed that the inside door handle light is not working on that door.

They had to hurry to give me back the car before they close as the mess they found in the door took them more time than expected,

is it possible that they had to unplug it and forgot to plug it back for a such job?

(I'm used to an old E39 where the inside door panel wiring was inside over the insulation sheet so I have no idea if on the i3 the door handle is wired to the connectors that can be reached from the outside)

From the picture they sent me they removed only the outer skin of the door and the pillar trims and there's something that looks like an unplugged connector in the middle.

Thanks