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MKH and Art, I think I have figured out what is going on here. Long story short, I made a mistake for specifically BMW i3s. BMWi3 should be compatible for 2014 and later models (2015 and on). It is the rest of the BMW models that don't have the right hardware and software to be accessed by our partner SmartCar unless they are year 2017 or later (2018 and on). Here is the rest of the explanation.OEMs can only see data for their car brands, and no one elses. Given that we are not an OEM, we had to find a service that allowed us to access certain data points from any given make and model. The closest thing we found was SmartCar, a company with an API that can connect to a variaty of vehicles. I consulted with them today about the 2014 BMW i3 delimma and it turns out, we made a mistake for BMWi3's in our FAQ. 2014 BMWi3 and later models (2015 and on) are compatible with SmartCars software.We are limited by what SmartCar can access. More technically speaking the necessary hardware telematics need to be installed in the car. Often times this limits what years of certain brands can be included in the study. We wish we could include all EV and PHEVs, but that isn't possible at the moment. We do include most of the most popular ones at the moment though. The second requirement is that the remote telematics is enabled by having a subscription to your OEMs remote service. Basically, the hardware and enabled software package needs to be present in order for you vehicle to connect. If you are having trouble connecting with your 2014 BMW i3, send an email to support@recurrentauto.com. I can connect you with our trouble shooting partners at SmartCar via that email address. Building our own API to access vehicle data would have really slowed us down, so it was convenient and needed that SmartCar exist for this endeavor.Sorry about the confusion and the mistake! I hope this explanation helps.Best,Jon Witt
MKH and Art,
I think I have figured out what is going on here. Long story short, I made a mistake for specifically BMW i3s. BMWi3 should be compatible for 2014 and later models (2015 and on). It is the rest of the BMW models that don't have the right hardware and software to be accessed by our partner SmartCar unless they are year 2017 or later (2018 and on). Here is the rest of the explanation.
OEMs can only see data for their car brands, and no one elses. Given that we are not an OEM, we had to find a service that allowed us to access certain data points from any given make and model. The closest thing we found was SmartCar, a company with an API that can connect to a variaty of vehicles. I consulted with them today about the 2014 BMW i3 delimma and it turns out, we made a mistake for BMWi3's in our FAQ. 2014 BMWi3 and later models (2015 and on) are compatible with SmartCars software.
We are limited by what SmartCar can access. More technically speaking the necessary hardware telematics need to be installed in the car. Often times this limits what years of certain brands can be included in the study. We wish we could include all EV and PHEVs, but that isn't possible at the moment. We do include most of the most popular ones at the moment though. The second requirement is that the remote telematics is enabled by having a subscription to your OEMs remote service. Basically, the hardware and enabled software package needs to be present in order for you vehicle to connect. If you are having trouble connecting with your 2014 BMW i3, send an email to support@recurrentauto.com. I can connect you with our trouble shooting partners at SmartCar via that email address. Building our own API to access vehicle data would have really slowed us down, so it was convenient and needed that SmartCar exist for this endeavor.
Sorry about the confusion and the mistake! I hope this explanation helps.
Best,
Jon Witt
