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  1. P

    Time Slots unusable due to Remote Services

    At least we got the charge in time slot issue fixed !
  2. P

    Octopus Intelligient & Location

    Over 36 hours so far with no remote updates, looks like it’s sorted 👍
  3. P

    Time Slots unusable due to Remote Services

    All good here, still got my charging slot set up with no remote updates for nearly 36 hours.
  4. P

    Time Slots unusable due to Remote Services

    Same here, last one was 10:05am on 18th Nov. I set a time slot yesterday and it is still there 😱
  5. P

    Time Slots unusable due to Remote Services

    Have the updates stopped? I can’t see any recent ones in my vehicle history for the last 14 hours. Have they fixed it?
  6. P

    Octopus Intelligient & Location

    Have the updates stopped? I can’t see any recent ones in my vehicle history for the last 14 hours. Have they fixed it?
  7. P

    Time Slots unusable due to Remote Services

    Another mixed message. I asked for it to be escalated and was told to write to the complaint team. No offer to pay for my software update (not that it will fix anything)
  8. P

    Time Slots unusable due to Remote Services

    I agree 100% but it seems BMW ConnectedDrive people don’t understand. Maybe the i3 is just not on their training anymore.
  9. P

    Time Slots unusable due to Remote Services

    I agree 100% but it seems BMW ConnectedDrive people don’t understand. Maybe the i3 is just not on their training anymore.
  10. P

    Octopus Intelligient & Location

    Latest from BMW….. Thanks for contacting BMW ConnectedDrive about your BMW Charging. I'm sorry to hear you're having trouble with this. Please be advised that the My BMW app and other energy apps at times conflict with one another. If you're using another third party app that has the ability...
  11. P

    Time Slots unusable due to Remote Services

    I pointed out to BMW that the i3 can’t do Remote Software updates, their reply is here!!!!!!! “Thanks for contacting BMW ConnectedDrive about your BMW Charging. I'm sorry to hear you're having trouble with this. Please be advised that the My BMW app and other energy apps at times conflict...
  12. P

    Time Slots unusable due to Remote Services

    They clearly don’t know what they are talking about.
  13. P

    Time Slots unusable due to Remote Services

    Yet another stupid reply from BMW ConnectedDrive. They clearly don’t understand that the i3 cannot receive software updates over the air… “Thank you for your reply, I do apologise about the confusion and I understand your frustration with this issue. There is currently a known issue regarding...
  14. P

    Time Slots unusable due to Remote Services

    Problem solved…. I have just ordered a Mini Aceman 😂
  15. P

    Octopus Intelligient & Location

    Count me in with the Remote Services issue disabling Time Slot Charging. BMW said it was an issue affecting many UK BMW customers, but the Connected Drive people simply have no idea how to fix it. We can only hope there is some work being done in the background to resolve the issue which appears...
  16. P

    Time Slots unusable due to Remote Services

    That information was from the Connected Drive team not from a dealer. I did point out to them many times that the i3 does not have the capability to do Remote Software Updates, but it seems to have fallen on deaf ears. What annoys me is that initially they admitted it was an issue, they said...
  17. P

    Time Slots unusable due to Remote Services

    The latest nonsense from BMW… “It appears that your My BMW app is running an out-of-date software. The first thing I would suggest, before we escalate this any further, is to update your app to the latest software. I have found that your car hasn't had a software update since 2019. This may be...
  18. P

    Time Slots unusable due to Remote Services

    Sad news, it made no difference. I set a new time slot for tonight and a few minutes later another remote update was sent to the car setting it to charge immediately. Looks like it is not related to Octopus as they no longer have the password.
  19. P

    Time Slots unusable due to Remote Services

    Thanks for the suggestion. I have changed the password and I will report back to see if it makes a difference.
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