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  1. C

    Clunking noise when going over bumps

    9 times out of 10 it's a bushing, jack up and use a crowbar, see where you get lots of movement on any joint. You can bounce the shocks when it's on the ground
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    Clunking noise when going over bumps

    peace of mind, these noises are 99% usually simple fixes, something loose, engine skidpans/trays/covers and suspension components that can be quite cheap to fix!
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    Octopus Intelligient & Location

    PS. I have also changed from EO MIN PR0 2 (EO are a shambles of a company!!!) to a OHME HOME PRO. So far so good without the BMW update!? Only problem I now have is get Octopu sto charge me off-peak rates when it decides to charge outside the 23:30 - 05:30 window!!!
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    Time Slots unusable due to Remote Services

    Hello Colin Thanks for your continued patience while we looked into this. I've had an update that a software update will be available from 9 December. You'll need to book your vehicle into a BMW Approved Centre to have this completed. Alternatively, this should be available remotely between...
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    Octopus Intelligient & Location

    Sorry I haven't updated recently, had various emails to and fro BMW & Octopus, see update available from BMW:... Hello Colin Thanks for your continued patience while we looked into this. I've had an update that a software update will be available from 9 December. You'll need to book your...
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    Octopus Intelligient & Location

    Elobarate, are you saying IO (Intellegient Octopus) has been charging correctly and still is or there has been a problem charging using IO?
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    Octopus Intelligient & Location

    Herewith my email just sent to Octopus & BMW UK, please feel free to add, change, copy etc, you will be surprised what a number of emails to the CEO will do, please all do same :) Dear BMW & Octopus, BMW EV Charging Fault I will refer you to just ONE forum link (...
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    Octopus Intelligient & Location

    oh and this is CEO of OCTOPUS [email protected]
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    Octopus Intelligient & Location

    so this is the email address for The Managing Director of BMW UK, I suggest the more emails the merrier: [email protected] with a cc to [email protected]
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    Octopus Intelligient & Location

    well that's helpful unhelpfulness mojo, but what can we do ?? I'm going to chase Octopus again, they are very slow to come back to me, I wonder if they withdraw BMW owners from IO if this can't be resolved and put u sback on the more expensive Octopus Go Tariff?
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    Octopus Intelligient & Location

    and thank you for explaining the slower charge between 80-100%, that does sound logical :)
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    Octopus Intelligient & Location

    some great replies, but are we not back at square one, if no BMW documentation are we all guessing ??
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    Octopus Intelligient & Location

    Hi, isn't the above the 'holy grail' of all dissagreements over what you should do with an EV battery ? I'm sure earlier models are different but my understanding is that in modern EV's there is a lower and upper buffer we can't view or use, so when we charge to 100% it may in effect only be...
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    Octopus Intelligient & Location

    Ouch, so all said and done we have to rely on a BMW update ?
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    Octopus Intelligient & Location

    YES, absolutley, IF it was part of the schedule set by OI
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    Octopus Intelligient & Location

    yeah I hear you! The idea of the intelligent option is that you charge when the grid is using less! Anyhow, you get a slightly cheaper rate. That besides, my charger and my BMW will not allow me to set max charge percentage, so you have to do a mannual estimate for time to stop every single...
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    Octopus Intelligient & Location

    Unforunatley that is the process I have already followed (and always do now whenever a problem) but to no avail I'm affraid!
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    Octopus Intelligient & Location

    ok, so I reinstalled bmw app (password has NOT changed) plus reinstalled my charger and I3 to Octopus Intelligient (OI) and his has made no differance. I have not touched my I3, is there anyhting I need to do with GPS as Octopus says they just see error messages regarding my car location...
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