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It's not "all or none" - I'm asking to know if anyone ever had this problem and how that part could have come loose during normal usage. They claimed I "ripped it out" - I certainly never did anything like that, why would I? How could I, without even getting into the backseats? But any info...

Hello, I rented a BMW i3 from Turo and the owner never gave me a manual, so I never even knew the back doors open - I thought it was a 2 door and never used the backseats. After I returned the car, he accused me of damages that I didn't cause, that were only visible from the backseats. Do any...